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Contact Us

Do you have a question or comment, or do you require technical support? Please check our FAQ before contacting us. If you didn't find the answer in our FAQ, Contact via email . and we will reply within one business day.

If you need a volume license or have other order questions, please email us at

If a remote session is needed, please download and install Teamviewer here. You will get an id number and a password which our technicians will need to access your system.

Frequently Asked Questions

Q: What is your upgrade policy?

A: Once you purchased our software, it’s free to upgrade to any later version. What you need to do is just download the latest version from our website and reinstall it.

Q: What is your refund policy?

A: We provide a´try-before-buy´ version for every software. We encourage you to download a trial version to have a try before purchase. If you’ve met some problems with our software after purchase, please feel free to contact us. We’ll be here for you to solve any kinds of problem you have met.

Q: Is it secure to purchase from your website?

A: Of course, No matter when you are browsing our website, downloading our products or purchasing online, your privacy is guaranteed by us. We cooperate with DigitalRiver to receive payment. During the order process, SSL encryption is applied to protect all the data and information you provided for the order.